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When is a chocolate bar not a chocolate bar?

Consumer Watch: You unwrap it, you smell it, you bite into it—and suddenly you’re wondering: is this really chocolate? For millions of UK snack-lovers, the answer is increasingly 'maybe not' 

Image shows Club chocolate bars.
Club bars now use what the manufacturer calls a 'chocolate flavour coating with cocoa mass'. Image: pladis

It has been common knowledge for some time that major chocolate brands are altering recipes, shifting away from traditional cocoa-rich formulations and replacing them with coatings or blends that no longer meet the legal definition of 'chocolate' in the UK and EU. 

This matters for consumers, for cocoa farmers, and for overall transparency. Of course, the price of cocoa has more than doubled in some instances over the past two years, pushing manufacturers to adjust to keep consumer prices relatively stable. 

But is this a convenient factor for brands to reduce costs and maintain profits by misleading consumers in this underhanded way?

The Backstory

In summer 2025, industry observers noted a seismic shift: due to surging cocoa prices and poor harvests in West Africa, companies such as Nestlé and Pladis (owner of the iconic UK brands, McVitie's, Penguin and Club) were removing the word 'chocolate' from some products because their cocoa-butter or cocoa‐solid content fell below the legally-mandated minimum. 

Specifically, we can report that:

In other words, what appears to the consumer as 'chocolate' may no longer legally be so. And even when it is still labelled 'chocolate', the composition may have changed significantly.

Under UK & EU law, the term 'chocolate' is not purely marketing fluff—it’s regulated. For example, 'white chocolate' must contain at least 20% cocoa butter.  Regular milk chocolate must contain a certain minimum of cocoa solids and cocoa butter, too. When a product falls below those thresholds, legally it cannot be labelled simply 'chocolate' but must instead use modifiers like “chocolate-flavour coating” or “chocolate-coated”.

Image shows a penguin bar

In the case of Penguin and Club bars, Pladis itself admitted that the bars “can no longer be described as chocolate biscuits” because the product no longer meets the minimum cocoa content. 

“We’re committed to delivering great-tasting snacks while minimising the impact of rising costs on consumers, adjusting formulations only when necessary,” Pladis said in a statement.

Why this matters to the consumer: if you believe you’re buying 'chocolate', you expect cocoa to be one of the main ingredients. If the bar uses higher proportions of vegetable fats or “chocolate flavour” coatings, that changes what you’re actually eating—and could affect taste, health profile, and value.

Marc Donaldson, Chief Chocolate Officer of the Oumé chocolate brand and a veteran of the industry, said he does not believe that consumers will stand for the switch.

“Where is brand loyalty? They have betrayed all that trust built up over the years. How stupid do brands think consumers are?

“McVities used to be a great British brand with products like Club, wich, which had a great advertising slogan: 'If you like a lot of chocolate on your biscuit, join our Club', well, not anymore.

“When Cadbury changed its recipe to Cocoa Butter Equivalents (CBEs) in some bars a while back, did they think nobody would notice the difference?

“Now that the mainstream media are reporting on this development, consumers will react negatively towards these brands - they will be ‘hoist by their own petard’.”

Donaldson also made the point that, in his words, it opens the door to the ‘alt-chocolate brigade’. “What is chocolate now? Who knows anymore, it may as well be grown in a lab.”

Brand-by-Brand Snapshots

Penguin/Club (Pladis)

Image shows a white KitKat bar

KitKat White (Nestlé)

Cadbury/Mondelez

The Supply-Chain Backstory: Why Cocoa’s Price Has Exploded

The root of the reformulations lies in cocoa’s global market:

For consumers already under cost pressures, this means that chocolate snacks are more expensive—and in some cases may contain less cocoa than they used to. The question becomes: Do we know what we’re getting?

Consumer Impact & What to Look Out For

Transparency: Brands are required to disclose significant changes to ingredients and to update packaging accordingly. Legally, if the composition changes such that the previous descriptor (e.g., 'milk chocolate') is no longer accurate, the packaging must reflect that. 

Taste and texture: When cocoa mass or cocoa butter proportions change, mouthfeel and flavour can alter. Some manufacturers claim sensory tests show a negligible difference, but consumers may disagree.

Value for money: With higher cocoa costs, manufacturers may keep prices stable but reduce size or content. For example, a KitKat multipack may drop from nine to eight bars while keeping the pack price similar. 

Health and diet implications: While cocoa content alone isn’t a health indicator, replacement with other fats or flavourings may change nutritional profiles or how we interpret ‘indulgence.’

Brand trust: Consumers may feel misled if a favourite product subtly changes and is perceived differently—even if legally compliant.

What to check when you shop:

Broader Implications: Beyond the Supermarket Shelf

For cocoa farmers: Price pressure means the cocoa global supply chain remains fragile. If major manufacturers reduce cocoa content, less cocoa may be purchased, or purchases shift to cheaper, lower-grade cocoa. That may impact long‐term investment in farming, sustainability and labour conditions.

For regulation and labelling: The episode shows that food-labelling law matters—and that it can force changes in industry behaviour. But it also raises questions about consumer awareness. Are shoppers aware that a product labelled 'chocolate flavour' may not be what they assume?

For sustainability: Some manufacturers say they must reformulate to maintain affordable prices—but some also use the moment to explore sustainability (traceable cocoa, alternative fats, new farming programmes). For instance, Nestlé has invested in an Income Accelerator Program to boost cocoa-farmer incomes.

For competition and market behaviour: Smaller artisanal chocolate producers that stick to higher cocoa content may find themselves at a premium, while large branded snacks may shift toward cost structures that favour scale and ingredient flexibility.

So, What Should Consumers Do?

CocoaRadar’s Bottom Line

When you unwrap your next bar, you might ask: Is this a chocolate bar—or something else? The answer matters. For decades, chocolate’s indulgent appeal came from cocoa’s flavour, aroma and tradition. At a time when cocoa prices and supply-chain pressures are real and significant, many snacks retain their familiar branding and flavour—but shift subtly under the label, under the wrapper, and under the rubric of what constitutes “chocolate”.

For consumers, the shift isn’t just about semantics—it’s about value, transparency, and the integrity of a treat. The change may stay invisible if you don’t look closely. But if you do, you might find that a chocolate bar is no longer the chocolate bar you thought it was.


By Cocoaradar Insights, Consumer Watch

email: insights@cocoaradar.com


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